Shipping and Returns

  • Most orders need to be received a minimum of 24 hours prior to scheduled delivery. Shorter advance notice may be possible. Just give us a call to find out.
  • No timed deliveries are possible unless agreed to by an IXIA staff member.
  • Delivery charge within San Francisco: $15 (Courier available for rush orders)
  • Delivery charge within the Greater San Francisco Bay Area: $25
  • Delivery and Relay Charge for orders outside of the Bay Area: $25
  • Delivery charge for international orders: $30 (These require a minimum of 3 days' notice.)
  • Cancellations are possible and a full refund given with 24 hours notice.